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01Operations

Back-office and data-entry, run overnight, ready by your morning.

We handle the operations work that piles up — purchase orders, vendor reconciliation, catalog updates, daily reports — so your team doesn't spend mornings catching up to yesterday.

PO entryACK reconciliationReportingCatalog
02What we cover

Concrete deliverables, not vague promises.

Each line below is a recurring deliverable in real engagements. We can scope all of them or any subset.

Purchase-order entry & updates

New POs, ACK reconciliation, ETA updates, vendor SCRUB matching.

Catalog & SKU management

Adds, updates, retires, attribute cleanup, image-set associations.

Vendor reconciliation

Line-by-line PO vs. ACK vs. invoice matching across multiple vendors.

Daily / weekly reports

Sales, stock-on-hand, aged inventory, sell-through, vendor performance.

CRM & order entry

Customer record cleanup, deduplication, order tagging, status updates.

Email & ticket triage

First-pass response, routing, follow-up tracking.

03How we work

A repeatable process, not heroics.

Every engagement follows the same four phases. The only thing that changes is the scope.

Step 01

Discovery call

We map your workflow, software, and SLAs.

Step 02

Documented playbook

Every recurring task gets a written SOP your team can audit.

Step 03

2-pass verification

Every entry is reviewed by a second auditor.

Step 04

Daily handoff

End-of-shift summary in your inbox before your day starts.

04Best fit for

US retailers, e-commerce brands, and multi-location operators with 50+ recurring back-office tasks per week.

05FAQ

Questions about back office.

Don't see yours? Email info@aanyasolutions.com — most replies inside one working day.

How quickly can you take over an existing workflow?
Most workflows are documented and live with our team within 5–10 business days. We shadow your team on calls during week one, draft an SOP, run a parallel pass for verification, and switch over once accuracy hits SLA.
Do you sign NDAs and follow data-security best practices?
Yes. Every engagement starts with a signed NDA. Access to your systems is scoped per team member, MFA-enforced, audited monthly, and revoked at off-boarding. No data is downloaded to local machines.
Which retail platforms do you already know?
Infios (Retail Vantage), Shopify, WooCommerce, Magento, NetSuite, QuickBooks, and a long list of vendor portals. If you use something niche, we usually ramp inside a week.
07Ready to start?

Run a 1-week pilot on back office.

Send us a real task — PO updates, an inventory audit, a dashboard scope. We'll deliver it on the same SLA we'd run a full engagement on. If the work is good, we keep going. If not, you've lost a week, not a year.